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Why can't I see any shifts? 

Troubleshooting guide for when you can't see shifts on the Fairly Staffing app

  • Account Verification Status

    • Users must have their accounts verified to view available shifts. If your account is not verified, you will not be able to see any shifts. Ensure that you have completed all necessary steps for verification.
  • Pending Verification

    • If your account status is still pending, it may take some time for verification to be completed. Once verified, you should be able to see shifts shortly thereafter.
  • Fairly Payments
    • You must complete Fairly Payments setup to access shifts on the platform. Without setting up Fairly Payments, you won't be able to view and apply for shifts.

Learn more about setting up Fairly Payments here: How do I setup Fairly Payments?

  • No Shifts Available
    • There may simply be no shifts currently available in your area or for your role. The system will notify you when new shifts are posted, so keep an eye on your notifications.
  • Technical Issues

    • Occasionally, technical issues may prevent shifts from displaying correctly. If you suspect this is the case, consider taking a screenshot of the app and reaching out to support for assistance.

Steps to Resolve Issues

  • Check Verification Status

    • Log into your account and check if your verification status is complete. If not, follow the necessary steps to complete your profile.
  • Wait for Notifications

    • After verification, you will receive notifications when shifts become available. Ensure that your notification settings are enabled in the app.
  • Contact Support

    • If you believe your account is verified but still cannot see shifts, contact temps@fairlystaffing.com for assistance. Provide them with details about your account and any relevant screenshots.

Conclusion

If you are unable to see shifts in the Fairly Staffing app, it may be due to your account verification status, Fairly Payments setup, the availability of shifts, or potential technical issues. By following the outlined steps, you can resolve these issues and start viewing available shifts. For further assistance, do not hesitate to reach out to customer support.