How do I know if a temp has seen that they were hired (clinic)?
Reading the Hired and Shift Time confirmation badges
When you hire a temp or change a shift time, the temp gets a banner in their app that they have to confirm. Your shift tiles show you whether they have done it yet. This is available in the web app and in the clinic mobile app.
Where the badges appear
- On Scheduled shift tiles
- On Today shift tiles
They do not appear once a shift is cancelled, marked a no show, pending payment, or completed.
The two badges
HIRED
- Appears on every shift where you have hired a temp.
- Green with a check mark: the temp has acknowledged that they were hired.
- Amber with a clock icon: the temp has not acknowledged it yet.
SHIFT TIME
- Only appears if you have changed the shift time. If the time was never changed, there is no badge.
- Green with a check mark: the temp has acknowledged the new time.
- Amber with a clock icon: the temp has not acknowledged it yet.
- If you change the time more than once, the badge goes back to amber each time until the temp confirms again.
To change a shift time, see How do I edit a shift (clinic)?.
Seeing the details
Tap or hover over a badge to see the full status.
- HIRED, confirmed: the temp acknowledged that they were hired for this shift.
- HIRED, pending: the temp has not acknowledged it yet. You can message them directly using in-app chat if you would like confirmation.
- SHIFT TIME, confirmed: the temp acknowledged the shift time change.
- SHIFT TIME, pending: the temp has not acknowledged the change yet. You can message them directly using in-app chat if you would like confirmation.
What a pending badge does and does not mean
- An amber badge means the temp has not tapped confirm. It does not mean the shift is at risk.
- The temp is still hired and the shift is still on their schedule either way.
- The temp cannot dismiss or skip these banners, so it stays in front of them until they confirm.
- If a shift time change is urgent, do not wait on the badge. Message or call the temp.
When the badges disappear
Badges clear off the tile when:
- The temp checks in
- The temp cancels the shift
- You cancel the shift
- The temp is marked a no show
Chat banners in the clinic app
Your app uses the same banner style for new messages. When a temp messages you, a banner appears at the top of your screen with the temp's name, the shift date and time, a message preview, and the time it was sent. Tap Reply to go straight to the chat. Temp Radar messages carry a Temp Radar badge so you can tell them apart from messages about booked shifts.