How do I cancel a shift (clinic)?
Cancelling a shift as a clinic
To cancel a shift:
- Click on the shift you would like to cancel
- Click "Cancel" in the top right corner
- Confirm that you would like to cancel this shift
Please see this article for instructions on editing shifts: How do I view and edit shifts I've posted?
Definitions
Open Shift: A posted shift that hasn’t been filled yet—no temp has been hired.
- Open Shifts are deleted - you can create and delete as many shifts as you'd like at no cost
Scheduled Shift: A shift where a temp has been hired and confirmed.
- Scheduled Shifts are cancelled - if you cancel a Scheduled Shift less than 24 hours before its scheduled start time, you will be charged a Short-Notice Cancellation Fee (see below)
Regular Cancellations and Short-notice Cancellations
- Any cancellation more than 24 hours before the scheduled shift start time is considered a regular cancellation, and does not incur any fees
- Any cancellation less than 24 hours before the scheduled shift start time is considered a Short-Notice Cancellation, and is subject to a $52 Short-Notice Cancellation Fee
If you need to cancel a shift with a hired temp less than 24 hours before the scheduled start time, we recommend compensating them for 3 hours at their hourly rate to account for the short-notice cancellation and unexpected loss of income. Such compensation would be in addition to our Short-Notice Cancellation Fee.
Please see this article for a guide to the fees your clinic will pay on our platform: Fairly Staffing Fee Guide for Clinics.