How do I access invoices (clinic)?
Access invoices as a clinic
To access invoices from the mobile app:
- Click "Settings" at the bottom of the app
- Click "Payments"
- Click "Invoices"
- This will load the web app within the mobile app and you can navigate to find the invoice you require
Alternatively, to access invoices from the mobile app, you can also:
- Click "Payments" at the bottom of the app
- Click "Completed Payments"
- Use the year dropdown to select the relevant year and view invoices from that year
- To view all completed payments, click "All"
To access invoices from the web app:
- Click "Invoices" on the sidebar
- Click "+" on shift of interest
- Click "Fairly Invoice" or "Temp Invoice"
- Fairly Invoice contains Fairly Staffing's fees for that shift
- Temp Invoice contains the temp's fee for that shift
Please see this article for a guide to the fees your clinic will pay on our platform: Fairly Staffing Fee Guide for Clinics.
As soon as a temp checks out from a shift, two invoices are generated and sent to your account's email. The temp invoice reflects the hours at the time of check out. If you make any changes during the hour approval process, those updates won’t appear in the original PDF that is emailed out at the time of check-out. However, Fairly’s invoice (our fee) in that email won’t change regardless of any hour adjustments since it is static: Invoices Explained: Temp Fees and Platform Charges.
After each shift, you’ll have the opportunity to review and adjust the temp’s check-in, check-out, and break times, and leave them a review. These approved hours will show in the in-app invoices we provide: How do I approve hours and pay temps?