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How do in-app banners work (temp)?

Understanding in-app banners in the temp app

In-app banners are short cards that appear at the top of your screen when something important happens with a shift. They are a backup for push notifications, texts, and emails. Even if a notification does not reach your phone, the banner will be waiting for you the next time you open the app.

Where banners appear

Banners appear on:

  • Shifts
  • My Shifts
  • Payments
  • Schedule

Banners do not appear on:

  • Chat
  • Fairly Thrive
  • More
  • The Notifications section (the bell icon)
  • What's New (What's New still comes first when you open the app)

How the stack works

  • Banners stack newest to oldest, so the newest one sits on top.
  • You work through them one at a time.
  • You should only ever have a few. Banners are used for critical updates only.

What gets a banner

  • A new chat message
  • A Temp Radar request
  • A Temp Radar message
  • You have been hired
  • A shift was cancelled
  • A shift time changed
  • A counter offer is waiting

The two kinds of banners

Information banners

  • These tell you something. No action is needed.
  • You can dismiss them with the X at the top right.
  • You can always find the information again somewhere else in the app.
  • Used for chat messages, Temp Radar, shift cancellations, and counter offers.

Confirmation banners

  • These need you to tap a button before they go away.
  • There is no X, so they cannot be dismissed or skipped.
  • After you confirm, you get a short confirmation banner back.
  • Used for being hired and for a shift time change.

Being hired

  • The banner shows the clinic name, the shift date, and the shift time.
  • Tap Confirm Shift to acknowledge that you have been hired.
  • You are already hired and the shift is already on your schedule. Not confirming does not change your hired status.
  • Once you confirm, you see a Shift Confirmed banner.
  • Confirming also tells the clinic you have seen the shift, which saves them chasing you.

A shift time change

  • The banner shows the old time crossed out and the new time beside it.
  • Your schedule is already updated.
  • Tap Confirm New Time to acknowledge the change.
  • If the new time does not work for you, contact the clinic right away using in-app chat or by phone.
  • Once you confirm, you see a New Time Confirmed banner.

A shift cancellation

  • The banner shows the clinic and the cancelled shift, with the date and time crossed out.
  • The shift has already been removed from your schedule. No action is needed.
  • Tap Got it to clear the banner.

A new chat message

  • The banner shows the clinic name, the shift date and time, a preview of the message, and the time it was sent.
  • A Scheduled badge means the message is about a shift you are already booked on.
  • A Temp Radar badge means the message came through Temp Radar.
  • Tap Reply to go straight to the chat.
  • The banner always shows the latest message sent to you.

A Temp Radar request

  • A clinic wants to message you about a shift before you are booked.
  • Tap Accept to start the conversation. This takes you to the chat screen for that shift.
  • Tap Decline if you are not interested.

A counter offer

The banner shows your rate, the clinic's offer, the shift date and time, and the clinic's note if they left one. You have three choices.

  • Accept
    • You are hired at the clinic's rate for that shift.
  • Counter
    • Enter your counter rate and an optional reason (up to 100 characters).
    • Tap Send Counter. You get a Counter Sent banner and we notify you when the clinic responds.
    • Your counter cannot be higher than the clinic's counter.
  • Decline
    • Add an optional note for the clinic (up to 100 characters), then tap Send Decline.
    • You get an Offer Declined banner.

You can also find counter offers again under the Counter tab in My Shifts.

If you have more than one banner

  • Example: you get hired and then a clinic messages you. You will have two banners, chat on top and hired underneath.
  • You can tap Reply and go to the chat. Banners never cover the chat screen.
  • When you go back to Shifts, My Shifts, Payments, or Schedule, the banners are still there.
  • The hired banner keeps waiting until you tap Confirm Shift.